POPI (Protection of Personal Information Act)

The POPI Act, or Protection of Personal Information Act, establishes regulations for the collection, processing, storage, sharing, and deletion of personal information. Our commitment to privacy aligns with the POPI Act, ensuring compliance with its regulations.

Information Collection:

1. We collect personal information, such as name, email address, delivery address, and contact number (for art purchases).

2. When making online purchases, a payment platform processes credit card payments.

Purpose of Collection:
We collect personal information to communicate with you through phone, website, or email. This includes:

1. Responding to queries or comments.

2. Updating you on new services or goods.

3. Processing, validating, and verifying service-related information.

4. Fulfilling the specific purposes for which you provided the information.

5. Enhancing your overall website experience.

Minors:
For individuals under 18 (minors), parental consent is required before processing personal information.

Information Sharing:
We share personal information:

1. To comply with applicable laws or legal processes.

2. To protect and defend our company's rights or property.

3. With employees or third parties assisting in service provision, bound by confidentiality agreements.

Use of Cookies:
We use cookies for data collection and website functionality. You can manage cookie preferences in most browsers, but note that some features may require cookies for proper functioning.

Security Measures:
We ensure confidentiality and security by:

1. Treating personal information as strictly confidential.

2. Implementing technical and organizational measures for protection.

3. Promptly notifying you of any unauthorized use or disclosure.

4. Providing evidence of compliance upon reasonable request.

5. Not retaining personal information beyond its original necessity, unless legally required or consented.

Liability Disclaimer:
While taking precautions to protect personal information, we are not liable for any loss or damage beyond our reasonable control.

Your Rights: You have the right to:

1. Rectify the collected personal information.

2. Object to processing (subject to legislation).

3. Request the return or destruction of personal information (subject to legislation).

4. Lodge a complaint with the company.

International Transfer:
Personal information won't be transferred to a third country or international organization without consent unless required for service delivery.

Contact Information: Inquiries can be directed to our information office at godfrey@greatjoystudio.co.za or (+27) 84 084 7909.